Shipping & Delivery Policy

Last Updated: July 15, 2026

Thank you for choosing Simran by AI Media Pixel (“Website”, “we”, “our”, or “us”).

This Shipping & Delivery Policy explains how digital products, online courses, AI tools, and services purchased through https://simran.aimediapixel.com/ are delivered to customers.

By placing an order on our Website, you agree to the terms outlined in this Policy.

1. Nature of Our Products

Our Website primarily offers digital products and online services, including:

  • Digital eBooks
  • AI Tools
  • Online Courses
  • Marketing Templates
  • Digital Downloads
  • Website Development Services
  • SEO Services
  • Google Ads Management
  • Meta Ads Management
  • Social Media Marketing Services
  • Branding & Graphic Design Services
  • Consultation Services

As most of our products are delivered electronically, no physical shipping is involved unless explicitly stated on a product page.

2. Digital Product Delivery

After successful payment, digital products are generally delivered through one or more of the following methods:

  • Instant download from your account
  • Download link sent to your registered email address
  • Access through your customer dashboard
  • Secure digital delivery via the Website

Delivery times may vary depending on the product, but most digital products are delivered within a few minutes of successful payment.

In rare cases involving technical issues or payment verification, delivery may take up to 24 hours.

3. Online Course Access

For online courses:

  • Course access is usually activated automatically after successful payment.
  • In some cases, access may be granted manually within 24 hours.
  • Login credentials or access instructions will be sent to your registered email address or made available through your account dashboard.

Please ensure that your email address is correct at the time of purchase.

4. AI Tool Access

Access to AI-powered tools is generally activated immediately after payment or account verification.

Depending on the specific tool, access may be provided through:

  • Your Website account
  • A secure dashboard
  • A subscription portal
  • Email instructions

Temporary delays may occur during maintenance, software updates, or payment verification.

5. Custom Services

For services such as:

  • Website Development
  • SEO
  • Google Ads
  • Meta Ads
  • Branding
  • Graphic Design
  • Consultation
  • Social Media Management

Delivery timelines vary based on:

  • Project scope
  • Service package selected
  • Client requirements
  • Availability of required content and approvals

Estimated timelines will be communicated during the project discussion or mentioned in the service agreement.

Delays caused by incomplete information, delayed approvals, or additional change requests from the client may extend the delivery schedule.

6. Order Confirmation

After a successful purchase, you will typically receive:

  • Order confirmation
  • Payment confirmation
  • Access instructions (where applicable)
  • Invoice or receipt, if applicable

If you do not receive an order confirmation within a reasonable time, please check your spam or junk folder before contacting us.

7. Failed Delivery

If you do not receive your purchased digital product or course access:

  1. Verify that payment has been completed successfully.
  2. Check your registered email inbox, spam, and junk folders.
  3. Log in to your customer account to see if the product is available there.
  4. Contact our support team with your Order Number and Transaction ID.

We will make reasonable efforts to resolve verified delivery issues promptly.

8. Incorrect Customer Information

Customers are responsible for providing accurate information during checkout, including:

  • Email Address
  • Contact Number
  • Billing Information

We are not responsible for delivery delays or failures caused by incorrect information provided by the customer.

9. Technical Issues

Occasionally, delivery may be delayed due to:

  • Payment gateway verification
  • Server maintenance
  • Internet connectivity issues
  • Email delivery delays
  • Software updates
  • Unexpected technical interruptions

We will make reasonable efforts to restore access and complete delivery as soon as practicable.

10. Physical Shipping

Unless explicitly mentioned on a product page, we do not ship physical goods.

If we introduce physical products in the future, separate shipping charges, estimated delivery times, and courier information will be displayed during checkout or on the relevant product page.

11. International Customers

Digital products and online services are generally available worldwide, subject to applicable laws and payment gateway availability.

Customers are responsible for ensuring that the purchase and use of our products comply with the laws and regulations of their local jurisdiction.

12. Contact Us

If you experience any issues related to the delivery of your order, please contact us using the contact details available on our Website.

To help us assist you quickly, please include:

  • Full Name
  • Registered Email Address
  • Order Number
  • Transaction ID
  • Date of Purchase
  • Description of the Delivery Issue

Website: https://simran.aimediapixel.com/

We are committed to delivering your digital purchases as quickly and securely as possible.

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