Cancellation Policy

Last Updated: July 15, 2026

Welcome to Simran by AI Media Pixel (“Website”, “we”, “our”, or “us”).

This Cancellation Policy explains the rules regarding the cancellation of orders, digital products, online courses, subscriptions, and services purchased through https://simran.aimediapixel.com/.

By placing an order on our Website, you acknowledge and agree to this Cancellation Policy.

1. Scope of This Policy

This policy applies to all products and services offered on our Website, including but not limited to:

  • Digital eBooks
  • AI Tools
  • Online Courses
  • Marketing Templates
  • Digital Downloads
  • Website Development Services
  • SEO Services
  • Google Ads Management
  • Meta Ads Management
  • Social Media Marketing Services
  • Branding & Graphic Design Services
  • Consultation Services
  • Subscription-Based Services (if applicable)

2. Digital Products

Our digital products are delivered electronically and are generally made available immediately after successful payment.

Because of the instant nature of delivery:

  • Orders for digital products cannot normally be cancelled once payment has been completed.
  • Once a product has been downloaded, accessed, or delivered, cancellation is not available except where required by applicable law.

Digital products include:

  • eBooks
  • PDF Guides
  • Templates
  • Checklists
  • AI Prompts
  • Downloadable Resources
  • Digital Files

3. Online Courses

Course enrolments may only be cancelled before course access has been activated.

Once any of the following has occurred:

  • Login credentials have been issued,
  • Course access has been granted,
  • Course materials have been viewed or downloaded,

the order is considered fulfilled and cancellation is generally not possible.

4. AI Tools

Orders for AI-powered tools may be cancelled only if access has not yet been activated.

After activation of your account, subscription, or tool access, cancellations are generally not permitted for the current purchase period.

5. Custom Services

For services such as:

  • Website Development
  • SEO
  • Google Ads
  • Meta Ads
  • Branding
  • Graphic Design
  • Consultation
  • Social Media Management

Cancellation requests are handled according to the stage of the project.

Before Work Begins

If you request cancellation before any work has commenced, we may approve the cancellation after deducting applicable payment gateway charges, administrative costs, or any non-recoverable expenses where appropriate.

After Work Begins

Once work has started, cancellation may still be requested; however:

  • Charges for work already completed remain payable.
  • Completed milestones cannot normally be cancelled.
  • Deliverables already provided remain chargeable.
  • Any advance payments may be adjusted against work completed.

6. Consultation Bookings

If consultation sessions are offered:

  • Cancellation requests should be made at least 24 hours before the scheduled appointment.
  • Requests received after this period may not be eligible for rescheduling or refund, unless otherwise agreed.

Where possible, we may allow a one-time rescheduling at our discretion.

7. Subscription Services

If the Website offers subscription-based services:

  • You may cancel future renewals at any time through your account settings (where available) or by contacting us before the next billing date.
  • Cancellation stops future recurring charges.
  • The current billing period will generally continue until its expiry unless otherwise stated.

No partial refunds are typically provided for unused portions of an active subscription.

8. Orders That Cannot Be Cancelled

Cancellation requests will generally not be accepted where:

  • A digital product has already been delivered.
  • An eBook or downloadable file has been accessed.
  • Course access has been activated.
  • AI tool access has been enabled.
  • Custom work has already commenced.
  • Consultation services have already been provided.
  • Services have been fully completed.

9. How to Request a Cancellation

To request cancellation, please contact us using the contact information available on our Website.

Please include:

  • Full Name
  • Registered Email Address
  • Order Number
  • Transaction ID
  • Date of Purchase
  • Product or Service Name
  • Reason for Cancellation

Providing complete information helps us process your request more efficiently.

10. Approval of Cancellation Requests

All cancellation requests are reviewed individually.

Approval depends on factors including:

  • Type of product or service purchased
  • Delivery status
  • Stage of project completion
  • Access already provided
  • Applicable legal requirements

Submission of a cancellation request does not automatically guarantee approval.

11. Relationship with Refund Policy

This Cancellation Policy should be read together with our Refund & Return Policy.

Where a cancellation is approved, any refund (if applicable) will be processed in accordance with our Refund & Return Policy.

12. Policy Updates

We reserve the right to modify this Cancellation Policy at any time without prior notice.

The updated version will always be available on this page with the revised “Last Updated” date.

Continued use of the Website after any updates constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions regarding cancellations or wish to submit a cancellation request, please contact us through the contact details available on our Website.

When contacting us, please include your order details so that we can assist you as quickly as possible.

Website: https://simran.aimediapixel.com/

We are committed to reviewing all genuine cancellation requests fairly and in accordance with this Policy and applicable law.

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